Reviews of Hook & Ladder Waterford. (Coffee Shop) in Waterford (Waterford).
Hook & Ladder Waterford
2, Westgate Retail Park, Tramore Rd, Waterford, X91 KH52, Ireland
Description
Information of Hook & Ladder Waterford, Coffee shop in Waterford (Waterford)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Hook & Ladder Waterford
Sunday
9am–5pm
Monday
8am–5pm
Tuesday
8am–5pm
Wednesday
8am–5pm
Thursday
8am–5pm
Friday
8am–5pm
Saturday
8am–5pm
Popular times
Reviews of Hook & Ladder Waterford
E. O. S.Great spot for grub. Good staff and quality food. Tanya runs a tight ship and will look after you. A step up from your usual lunch.
J. M.The girl on the door checking COVID cert's was very bubbly and helpful. The staff that looked after our table was also very friendly and helpful.
P. M.Splendid service, super food. Will certainly recommend, and will be back.
L. R.Awesome food and even though they were busy service was good and my food came quickly. Many thanks.
F. H.Awesome place.. breakfast was served hot and delicious.
M. M. C.First time back inside dining today since pandemic. Fabulous lunch, tea and cake. Friendly and efficient staff. All COVID-19 protocols in place and implemented. Overall an excellent experience for both my young companion and me
J. R.Ate here today, food and coffee were decent. Service was good also. Nice spot to stop off in for a slice of cake and coffee too. They offer cooking courses at certain times of the year also. Handy spot to spend an afternoon in after visiting Waterford.
J. D.This place is amazing. The food is second to none. The staff was super friendly and fun too. I will definitely go back again very soon.
S. H.Ideal for morning coffee, definitely recommend their homemade scone with jam & cream 👌Varied lunch time menu - soup comes with 2 massive slabs of homemade bread 😋
D. E.Absolutely recommend!! Had the pulled pork sandwich with coleslaw and salad, wedges on the side 🤤 Was Soo tastey. ❤️
I'd the red velvet cake for dessert which I shared with my friend coz their portions are definitely share size. Prices are very reasonable for the quality of the food and service. Will definitely return.
A. A.Management super in waterford lady manager excellent servers very efficient and covid compliant in every way. Went for breakfast only thing was breakfast was cold and plates not heated. But the good management would bring me back.
L. D.I just love this spot. Have my Saturday morning ritual. After training, pop in for Oats and Peppermint Tea. Also LOVE their Ampersand brunch option. Which is Beetroot Humus, Avocado and Poached Eggs on toasted Sourdough. Amazing! Can get very busy between 11 & 3 so the earlier or later the better.
J. T.Amazing quality food and very friendly, helpful staff. Can’t wait to go back.
V. F.Beautiful restaurant. Excellent food and atmosphere. Friendly and efficient staff.
N. K.Fantastic airy restaurant with plenty outdoor seating also . Great menu , breakfast delicious served brisk and hot and serving staff very efficient and helpful . Quality coffee also .
P. L.What to say? Great food, friendly staff!
A little pricey with some bits, but so good!
A. G.Great service and atmosphere. Love the food. Highly recommend.
A. M.Fab food in a very fabulous space... Highly recommend
L. R. J.So efficient in regards covid protocol. The lady who is manager there was absolutely amazing!!!! So, so good at her job and never stops by the looks of it! She is a credit to the place.
M. O.Waffles and mand ms for kids 5 star
Poached eggs 5 star ..
Patience with kids 5 star
Awesome
C. l.It was a lovely morning with my partner staff couldn't be any nicer will be back again breakfast was amazing
C. K.Very nice,glad to see they are following Covid procedures, we were asked for Covid Cert and proof ID.
Well done guys
O. S.Lovely food and very friendly and helpful Staff. Well recommended.
J. H.Very good.. good food.. small selection but good quality. Recommended
N. O. N.Could not be happier with the service and the food. Excellent.
J. R.Nice place very very friendly staff and the cake was fabulous
P. S.Lovely breakfast. Happy to make me a keto version of a full Irish. 10 minute walk from Travelodge and better than ‘Rocking Joes”
J. D.Very nice place Very quick and efficient plus great food
K. D.Love this place. Food is unreal. Prices and fair. My favourite dish carb.
F. V.Their pumpkin seeded brown bread is to die for 😍
Am addicted to this place, when I am in Waterford it's a must....
C. M.The French toast made me wanna cry it was so good 🥰
M. S.Love the place, food lovely, staff so nice,
D. H.Delicious breakfast. Menu items not consistent across the branches though. The Ampersand is a favourite of mine from Limerick branches but it was a completely different meal in Waterford. Still tasty but not quite as good. Service attentive and friendly. Loads of parking so handy for meetups.
D. H.We came here for breakfast with work last week and the food was amazing, great atmosphere and friendly staff. The menu is great with a very good selection, not your typical breakfast menu. It was so good that we decided to go again this week and it will probably be our go to place for breakfast or lunch when we decide to get out of the office for a break.
J. T.Great food and service. Staff are very friendly. Just tried the afternoon tea. It was absolutely delicious. Martina is a very talented cake maker. Presentation was great too and the price is so reasonable. Would definitely recommend hook and ladder Waterford 😊
P. M.Breakfast, lunch, brunch or dinner. Staff service is top class. Manager runs an excellent restaurant. Eclectic Decor and chilled vibe. Food is to a very high standard. Highly recommended.
l. r.I love this place and food is really tasty and amazing but as a barista with over 20 years of experience I need to say that coffee is terrible and though I always specifically ask staff for not burned and overboiled coffee that is exactly what I get. Coffee is not a tea !
A. H.We had an excellent gluten free Full Irish Breakfast at Hook and Ladder Restaurant this morning. Fresh Rosemary saute potatoes and large mushrooms grilled were delicious. Nice friendly staff and happy atmosphere. Good value too.
p. r.Thank you again Tonya for fitting us in with very short notice! :) I would definitely recommend this place - super tasty cakes combined with really good coffee - Staff were very friendly too!
K. R.I had a really nice lunch in this restaurant. It's furniture is unique and original, and their food is well served. I didn't particularly like the cous cous though, everything else was delicious, even the desserts (I had a lovely hot brownie).
S. O.+ The food is Lovely. nice building 😃
+ Most of the staff were very pleasant
- Wouldn't recommend visiting after 4pm cause they will be starting to close. 😐
- I was here without my other half, for a late breakfast/early lunch on a Wednesday recently, arriving at 11:50 to be told, "I've no table's but the breakfast bar is available" (I had no prob with the fact it was busy, as it always is)
The Breakfast bar uses high stools, personally I find high stools uncomfortable so I said "no it's ok I'll wait for a table and im in no rush"
I might add the COUPLE that arrived after me were not offered the breakfast bar.
Then I saw the whole of upstairs was empty, so I asked about being seated up their, to which I was told "it's not open YET". The lady made it so obvious that she would not waste a table on a person dining alone.
In the end I was seated at a sharing table.
I was just looking for some place to have a nice break and some lovely food. All the food was indeed lovely but the treatment from entering to getting a table was less than desirable. 😕
M. O. B.Carrot cake to die for 🥕💕
Excellent service
S. H.Excellent courteous service, we had the soup of the day With delicious brown bread. I prefer the way Hook & Ladder now seat you and take your order...it's much better than a large que waiting at the counter. I highly recommend a visit...the menuis varied and lots to choose from.
L. B. T.Outside selling firewood on the side of the road Waterford, just close to the hook and ladder restaurant where I get my weekly fix of coffee and great soups. Today with storm Denis the menis I did not get time to breathe. A special delivery from Tonya of beautiful homemade red pepper soup and homemade seeded brown bread “my favourite “... on her break. What a service. Thank you sooo much for making my day as I’m drowned to the skin wet and cold and now I’m smiling. Only the best from the best 😍🥰
A. O.Always go in hoping that this time it will be good but it never happens. As an graduate of hotel management all be it many years ago, it irks me that the lack of finesse and training does not even exist. If you get that right the rest will follow. And what's this about tap water and filtered water!!!! (which is €1). That's prob to cover the cost of the special bottle!! it comes in. If you are going to offer this, at least have the decency to explain it when taking the order.
I could go on and on, but what's tge point, definitely won't be back after today's experience. Its a pity,
J. Q.A classy Cafe - table service with a smile. Great staff and an excellent menu to choose from. The kind of place you would bring the future mother in law to impress.
W. O.Always loved it here, quality of food is great and place is nice. Food portion size can vary from time to time as a minor gripe. Still love it all the same 👍
M. K.Just finished an Italian course with Paul Power, I had a very enjoyable experience with a lovely group. The facilities are great and Paul is excellent and very helpful and friendly,. These courses are well worth attending a most enjoyable evening.
M. D.I found the staff that I came across very friendly and pleasant. However there was no alternative offered for those that have intolerances to Gluten and Wheat other than what I could buy in the supermarket, confectionary wise and I was not going to buy these at over inflated prices for the privilege of sitting down. Hook and Ladder has become expensive to eat here. I wouldn't have to visit here again.
M. C.Really good and helpful staff who care about the place. Excellent food.
M. S.I've been here a few times. Can get busy but very good food, coffee and service each time. They do takeaway coffee and cakes, scones, brownbread down at the back cash register also.
T. K.Great service and great food.
E. H.Nice food, friendly staff
D. M.Lovely family brunch 😉
A. C.Very nice place, very nice food, friendly staff 👌🏻🍽 highly recommended 😉
B. W.Wonderful food. Great coffee. The breakfasts are amazing.
N. P.Lovely variety of tasty food for lunch. Felafel on flatbread was gorgeous. Cakes look fab but was too fill to try. A must go for coffee and cake sometime.
T. P.Lovely breakfast and cakes
R. F. O. S.Fantastic customer service and a beautiful atmosphere. Can get very very busy at peak times,but as long as you don't mind waiting few minutes for a table it is well worth the wait
S. p.Nice niche coffee shop in a business Park.. Cosy interior, and all the items on display around the premises are for sale.. Plenty of seating as they have an upstairs section.. Great selection of homemade desserts and tarts.. Unfortunately low rating as recently their coffee isn't the greatest, very bitter.. Disappointing considering its a cafe
E. B.Nice freshly cooked food, lovely tea, good range of cakes. Great for breakfast, lunch or a relaxed cup of coffee (with cake). Staff are friendly and helpful.
S. B.Lovely food and staff
D.Located on the outskirts of the city in an industrial area opposite LIDI. The menu isn't extensive but the breakfast is lovely quality produce. Parking can be a pain as well.
M. O.Not a big selection, food different than menu
P. a. B.First class. Highly recommended. Parking, food, atmosphere, staff...all good. Best in Waterford?...probably. You pay a bit more, but it’s quality.
u. O. D.Variety of food on offer was very limited n was frozen at a table not very far from door which kept opening...didn't enjoy my visit☹
S. K.Nice caffe. Very friendly staff and lovely atmosphere. Family friendly.
The food is typical of an Irish caffe.
A. M.Delicious food and attentive staff! Instagram worthy interiors. Will be back! ❤️
S. B.Great wholesome, fresh, tasty food, but just one thing to improve on would be to offer half portions
T. G.Like food, great place meet up for chat with friends without having to go into the city. Very central.. very friendly staff.. always smiling.
J. P. C.Always love the food. Staff prompt and courteous. Love this place.
G. G.Busy little spot quality of food varies had the Ampersans a few weeks ago and it was superb, had it again and the sauce was not good, the eggs were only ok and the sprinkle of chillies was missing.
S. J.Lovely grub and service. Shame they take the strange approach to charge €1 for tap water, which they explain away by saying it filtered.
J. E.Love the desserts and great coffee, new menu is great and they always have little offers too and fresh baked goods to buy
J. H.Really nice place, fitted out very well with a really nice menu all freshly cooked. Well worth a visit
C. O.Lovely brunch. Friendly staff. Relaxed atmosphere.
M. D.Nice staff and great coffee. Also they have outdoor seating for sunny days.
C. W.Lovely food. My only small gripe is that they stop serving there breakfast menu too early at the weekend.
L. F.Really nice food in a great setting. Reasonably priced too considering the quality.
S. C.High quality food on offer. Nice atmosphere. Not surprised its such a very busy place
S. R.Food fab here. Staff lovely. Great atmosphere
L. G.Lovely selection of food at a good price point. Great takeaway cake options as well!
ド.Good food at a fair price, staff are lovely and the restaurant is well decorated
P. R.Excellent food and service. Very friendly . Menu has plenty of variety. Plenty of car parking.
B. G.Great food, friendly and attentive staff.
M. P.Nice menu. Staff very friendly. €44 for 4 lunches with teas and coffee
K. O.Best Chicken and Bacon Caeser salad ever. Have tried many, but they have not been beaten yet in my opinion.
L. C.Lovely place to meet up with friends food is lovely and cake's to die for. Very quick service.
L. R.Love the food. Great service. Coffee on point.
E. P.Great cookery lessons from chef Paul Power. Relaxed and fun with tasty food at the end.
C. M.Great staff and food came very quick. Tasty breakfast location.
P. O.Excellent service and friendly staff, foods great.
W. T.Service is great, food always lovely and nice place to have a coffee
J. H.Great food nice friendly atmospheres.
M. F.Pleasant place, excellent food and very friendly staff.
J. N.Cooking courses well worth your time. Check out their website. Great for lunch times also.
M. B.Lovely & well priced food with friendly staff & a chill out place for lunch
T. C.Always so busy in here food is fantastic and staff very quick no matter how busy it is
M. H.food nice, staff also nice, good selection
J. M.Loved the local food here. Definitely a positive here in Waterford, take the 6 minutes to drive from the town center to eat here!!
R. N.Place has amazing food and staff are top notch competitively priced also
P. P.Good food, friendly staff, clean, but too expensive
v. d.Never disappointed, good location, quality food, friendly staff.
A. M. B.They have great options they also do breakfast.
D. W.Great food, cookery classes are really good, looking forward to doing more of them
K. H.Great food attentive staff good value
J. C.Excellent local and fresh food. A little noisy though.
P. T.Delicious breakfast, kids menus, nice and friendly atmosphere!
j. s.Lovely place for breakfast...staff really friendly & pleasnt😊
G. F.Always a great meal, nice atmosphere and helpful staff.
k. o.Experience afternoon tea, you won't be disappointed. Staff very pleasant and obliging.
I. D.Great options tasty food with great service
M. W.Still a great place for food although I preferred it before they introduced table service.
K. B.Great food and friendly staff.
J. D.Lovely place for breakfast. Accommodating to our dietary modifications.
S. M.Really lovely lemon drizzle cake and a decent pot of tea. Nice spot for a break.
P. M.Wonderful cafe. Staff so friendly. Give it a go.😀
D. M.Great place . There this evening food was lovely
S. C.Lovely place for fresh, tasty lunch in a welcoming, friendly atmosphere.
N. S.Fantastic food. Fantastic staff. Lovely setting.
V. D.Fantastic food service and staff
C. M.Food is fabulous atmosphere is lovely.
Z. D.Possibly the nicest coffee in town. Staff are incredibly friendly and welcoming.
T. G.Great tasty food, big portions
p. d.Lovely and welcoming lovely staff food is great
M. O.Really good food. Great service and ambience.
C. M.Great scones
k. B.Really nice food and desserts a bit expensive for the food tho
M. D.Great restaurant. Lovely salad and cakes
P. C.Excellent Food!!!
J. O.Friendly staff, great food, fast service!
L. D.Good food. Good prices. Great cakes. :)
J. M.Great food. Best coffee
C. L.Had a very enjoyable breakfast
C. T.Good healthyish food! Service can be slow.
C. H.Fantastic catering for a large group this morning.
E. P.Warm friendly staff lovely people. Excellent service.
T. B.Keep returning for fabulous food... my favourite place
D. W.Very tasty food worth a visit
C. W.Great cafe, cake portions monstrous....
J. F.Loved the food & the service was excellent
L. S.Brilliant food very friendly staff
R. H.The experience not as warm with loss of some of the staff who worked here I noticed the difference of one lady not there
B. R.Service a bit slow. However good atmosphere
L. O.Amazing coffee!! Haven't found anywhere to beat it!
S. G. M.Not bad for a quick bite and a coffee/tea.
r. y.Great food, nice place to sit
J. M.Love hook n ladder love the coffee staff n food
c.Best soup I have had in a long time
C. W.Very nice 🙂👍
M. O. B.Great food, nice service
s. s.Good service, and delicious cakes by Martina!
m. j.Not as good at all since they changed the way the system works.long delays or no one comes to you at all
M. R.Lovely desert menu and good coffee
r. b.Porridge was very tasty. Good selection
M. B.Very busy, but good food.
K. K.Amazing service, fantastic food
D. O. C.Big portions and very competitively priced.
M. W.Good for lunch and coffee. Also desserts :)
D. S.The best place to go for lunch and a chat with my good friend
v. b.Excellent breakfast and service
C. D.Great food and great service
A. O. S.They have a lovely range of cakes
B. B.Good value and very friendly staff
T. C.Food was lovely staff were extremely friendly just a lovely cafe
E. S.Nice little Cafe here.. Close to Waterford
E. P.excellent. staff most helpful and friendly
G. 8.One of the few open for early breakfast!
P. H.Friendly place to eat and the food is good
E. M.I'm going 4 a cookery class and it will be brillianr
E. H.Cake and coffee sure what more could u want
E. O. S.All round excellence ...staff ...menu ...wi fi. .etc.
T. F.Very nice food and cakes
d. b.Tasty food, good choice.
J. N.Very nice place for a coffee.
J. P.Great staff good food
M. B.Went to the cookery night great fun
A. P.Good food very busy
M. L.Great place for coffee ☕ and relax
A. O.Service was slow but staff friendly.
B. H.Nice food and good service
A. H.Great food every day
p. d.Great coffee and scones here
A. L.Great food and staff
P. J.Need to.improve the cleanliness of the counter area
B. A.Great breafast with value for money
K. B.Good quality tasty food
V. L.Remarkable experience!
J. B.Good food helpful staff
C. V.Lovely food and coffee
A. M.Absolutely loved the place!
J. D.Lovely place very busy
W. C.Great food and service
A. Q.Great for coffee and cake.
m.The soup of fish is very good
L. O.Food is always fantastic
c. w.Highly recommended lovely atmosphere
T. F.Best coffee in Waterford served here
K. O.Nice place,very busy
f.Best desserts ever!!!
J. S. A.Really tasty breakfast
M. C.V good wholesome food
O. F.Great place for breakfast
C. F.Eat here every few weeks, food is always amazing, good coffee, staff very helpful. Never a long wait for food, great if you don't have a lot of time... but if you have a lot of time there's never anyone rushing you out the door. Five stars!
D. P.Nice coffee and scones....
L. C.Nice place with good food
t. b.Fast services and good staff
S. H.V good
E. O. S.Something not quite the same since change over
J. F.Good food
S. M.Ok but very expensive
J. O. D.Very good and busy
S. D.Stellar service. Extremely friendly and helpful staff. 100% recommend!
T. W.Busy cafe. Friendly staff.
M. C.Good food
K. j. E.Nice food
J. Q.Food was nice service could have been better
N. O. B.Lovely breakfast
L. C.Fine brunch
K. M.Nice place for lunch
J. p.Lovely food
M. M.Great breakfast
T. C.Lovely food
P. M.Nice scones
Y. A.Excellent as always
T. M.Great food
T. B.Ok
D. T.Good food.
L. G.Great place to eat and park.
A. D. M.Loved it here.
U. B.Excellent
H. M.Beautiful food
B. M.Fine for lunch if you are in a hurry but very busy and noisy at peak times
D. W. C.Good breakfasts, plenty parking
P. F.Food amazing
S. P.never disappointa
l. T.unreal food
A. C.Breakfast was lovely staff was amazing thanks to Tonya the manager for the little pressie I promised I won't use it 😂😂
O. h.amazing food and the manger Tonya is absolutely brilliant
S. S. F.(Translated) The place is fine, I ordered a scone that is a crispy cupcake on the outside, very typical of these parts, and it was delicious, you could tell it was made by hand that same day. Another day I tried the falafel and I did not like it at all, it was like blandurrio, it seemed made in the microwave. Then I found out that they do not make fried in this place and of course, the falafel has to fry it a bit so that it takes body. They are not supposed to make fried food to make it healthier, but then they make some cakes that obviously have a lot of sugar, very tasty indeed. The detail of fried foods contrasted with sugary tarts did not like me. If your policy is to make everything healthy, then make it healthy, but do not steal a recipe for an incongruity. Only for this I do not give them five stars.
(Original)
El lugar está bien, pedí un scone que es una magdalena crujiente por fuera, muy típica de estos lares, y estaba deliciosa, se notaba que estaba hecha a mano ese mismo día. Otro día probé el falafel y no me gustó nada, estaba como blandurrio, parecía hecho al microondas. Luego me enteré que no hacen fritos en este local y claro, el falafel hay que freírlo un poco para que coja cuerpo. Se supone que no hacen fritos para que sea mas sano, pero luego hacen unas tartas que, obviamente llevan un montón de azucar, muy ricas por cierto. El detalle de los fritos contrastado con las tartas azucaradas no me gustó. Si su política es hacerlo todo sano, entonces que sea todo sano, pero que no esteopeen una receta por una incongruencia. Solo por esto no les doy cinco estrellas.
g. h.(Translated) A very good meal, not necessarily Irish but very friendly and a good setting! I would return on occasion!
(Original)
Un très bon repas, pas forcément irlandais mais très convivial et un bon cadre ! J'y retournerais à l'occasion !
S. R.(Translated) Rustic and welcoming, generous and good portions
(Original)
Rustico e accogliente,porzioni abbondanti e buone
C. M.(Translated) Avo and beetroot toast 😍
(Original)
Avo and beetroot toast 😍
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R. Ó. G.Contact
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