Reviews of Westport Plaza Hotel. (Hotel) in Westport (Mayo).
Westport Plaza Hotel
Castlebar St, Cahernamart, Westport, Co. Mayo, Ireland
Description
Information of Westport Plaza Hotel, Hotel in Westport (Mayo)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
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Reviews of Westport Plaza Hotel
m. f.
I have felt very welcome since I arrived on Sunday. All Covid rules are well observed by staff and guests. The hotel is beautifully decorated. Food is very good quality and staff are friendly and helpful . Would be delighted to come back for a visit 😀 unfortunately I became ill a day before I was due to leave. I needed an antibiotic. The staff on the reception helped with all of this, including uncharged room service. Even the manager phoned me to check was I alright and told me not to hesitate to contact him if I needed anything. There is no price can be put on this level of care for clients. I am very happy with the Plaza Hotel and all the staff. I will most definitely return.
L. S.
Stayed here with 2 friends in February, originally meant to stay in January but had to postpone. Hotel were very accommodating changing dates and we were really happy with the rate which included breakfast and a 3 course meal.
They room had a double bed single bed and a double sofa bed made up to accommodate us all but there were only 2 robes, 2 slippers and 2 cups and 2 coffee pods. I phoned reception about this and the cups and coffee were sorted but not the extra robe, no big deal anyway.
Dinner was fabulous and we were given a free glass of prosecco each, lovely thought.
We also used the spa which was lovely but due to the rain didn't use the outside jacuzzi.
Great breakfast the next morning also. Thoroughly enjoyed and would definitely stay again.
H. K.
Friendly helpful staff, really good bed with a variety of pillows. Spacious clean room. Tasty generous breakfast and dinners. Super value. Looking forward to our next visit.
M. H.
Very spacious bedroom and ensuite. Beautiful food with ample choice. Seafood first class. Staff very courteous and helpful. Definitely will return here.
K. M.
Hotel very clean, comfortable, good standard. Food absolutely amazing, fresh and full of flavours. Love it!
N. B.
What a fantastic stay. Thank you to Fiona at reception, Kieran Mc and Kathleen from the Castlecourt and the rest of the staff in both hotels for the wonderful hospitality and welcome we received. You all went above and beyond. It was the best trip to round off our trip at home at Christmas.
J. B.
The stay was good and within our budget.
The quality of the service was exceptional throughout.
The staff were friendly and very obliging.
The food was excellent although the choice for coeliacs could be improved.
Covid requirements were well highlighted and everyone seemed to be cooperating.
Dining area tables were spaced in accordance with social distancing guidelines.
It was a very pleasant stay.
We'll be back.
M. R.
Great place to stay with fantastic food,lovely rooms and really good staff, will be back again
K. M.
Booking in was very easy and meals were excellent and management and staff were very polite and helpful and the room is spacious and comfortable. I would highly recommend the plaza.
D. D.
My parents spent five nights at the Westport Plaza at the end of September 2021. This was a return trip for them. The room was great, the hotel was very comfortable, the food was excellent and the staff couldn't have been more hospitable. Thank you from my parents (Michael & Eileen) for a lovely stay. They will see you next year!
p. b.
We're do I start , can't say enough positive comments about this lovely hotel, the staff are more than welcoming, from the moment you meet the receptionist, Bar staff, waiters and waitresses not forgetting the housekeeping staf can't do enough for you, food is 👌, definitely recommend coming here, you won't be disappointed 👌👌👌
I. C.
Absolutely lovely, the service was excellent, the staff were so friendly and helpful, it was for a special birthday and they could not do anymore to make it special and personal. Definitely will be back.
M. O.
Stayed 2 nights and loved it. Can't fault the hotel at all, the staff were excellent, the food was seriously good with a huge variety (I recommend the amazing afternoon tea) super breakfast (Inagh was very accomodating) and everyone from granny to the tots were happy there for the break. Will stay again if in Westport ( which I also love)
f. t.
Had lunch in Coveys restaurant....couldn't fault it....fabulous decor, excellent and friendly service topped off by top class food with generous portion sizes. Will definitely be back.
M. G.
Myself and my wife have have just come back from our stay at the Westport Plaza for 3nights. We found everything to be of the highest standard from the beautiful quiet room to the the delicious food on offer . But most importantly the staff were exceptional .Their efficiency , courtesy and friendliness , especially Sophie was as good if not better than we have experienced in 5star hotels . Thank you
C. N.
From the moment we checked in to the time we checked out we had an amazing time in Westport and a fantastic stay in the plaza hotel. Central location within walking distance of all Westport has to offer. Everything about to the hotel was excellent, the staff the room and most of all the breakfast in Coveys!
C. G.
We arrived and welcomed with such friendly people , the room was lovely and spacious for 4 of us , the staff were very helpful and nothing was any trouble , even with the kids they were brilliant , lovely place and lovely food . Weekend really enjoyed .
j. f.
Lovely rooms but dinner and breakfast not great.Pasta had garden veg so asked for it with just mushrooms and onion, it came out with garden veg, tomato sauce had no flavour, i guess it was just a tin of tomatoes. Breakfast, asked for well done egg, came out runny, sent back, came out runny again.Not impressed.
T. F.
We visited Covy's restaurant for a party 🥳 Food excellent and staff very welcoming and friendly. The staff that served us was great crack it added to the night. I would highly recommend a visit.
M. R.
From start to finish our stay was great. Only left today but already can't wait to return. Staff were lovely everywhere. Front desk so helpful. Had an issue with our window which was quickly sorted by Fiona and a lovely handy man called Pat who also gave us great tips on where to see beautiful places like Achill. Food was gorgeous. Breakfast so well ran and organised. Definitely a well ran hotel with brilliant staff. Well done to you all. Fab jacuzzi bath in the bathroom. Overall brilliant few days. Lovely lad named Luke served us our dinner. Will be back.
S.
Just back from a fabulous few days in the Plaza. Room was so spacious and comfortable and the jacuzzi bath was bliss!! The food, from the French toast at breakfast to the garlic bread and fillet steak at dinner was absolutely top class, probably the best we've ever had!! Service too was excellent and the staff, especially Dimitri, Seamus, Niamh and Ferghal (just to mention a few) made our stay that more special, they were all so friendly, efficient, and very professional. I have to give a special mention too to Monika, the restaurant supervisor who made time to chat to us on several occasions and who went above and beyond to make sure we were all happy, she's a true asset to the hotel! We're only back home a day and already wish we were back there!! Can't wait to visit again!
S. H.
Friendly staff and a really nice setting. Our rooms were very comfortable, I look forward to coming back here.
P. b.
Lovely Hotel 5 min walk from centre of town, friendly staff, and lovely food in Coveys bar, in hotel.
S. G.
Coming to the Westport group of Hotels for at least 16 years. Great hotel and amenities together with a wonderful staff. Hope to return again early 2022. Well worth the 400 miles return trip.
S. C.
Central location in Westport town. Free underground parking. Welcoming and safely managed reception and restaurant areas. Lovely outdoor spaces for eating and drinking. Comfortable rooms and friendly staff. Sanitise stations everywhere. Afternoon tea is a treat. Breakfast is a great selection and service to your table. Have the porridge with berries.
M. M.
Excellent break at Plaza Hotel. All staff including Filip, Charlie ,Fiona and all diningroom staff and room servers and bar staff extremely efficient, helpful and friendly. Really enjoyed our stay. Thank you.
M. H.
We recently stayed in the Plaza on a trip around Mayo, Galway and Sligo and stayed in a number of hotels but the Plaza was by far the best. Wonderful rooms with Jacuzzi baths we spent all evening in. Lovely food… lovely staff… lovely atmosphere… could not fault this hotel.
U. B.
Very nice, lovely staff, comfy rooms, would hight recommend it
B. B.
My friendfr and i had a beautiful meal there last Sunday night. My friend is a coeliac and found the menu brilliant which is not the norm. She had the coeliac burger loved it has never seen on a menu. Well done plaza. Our meals were absolutely fantastic also. Service excellent. Beautiful evening thank you. Should book well in advance
E. C.
Visited the hotel this evening for drinks. The surroundings were very comfortable and we felt welcome from the first minute. However the thing we were happiest with was the service from our server Sophie. She was accommodating and friendly, and made sure that we were looked after as well as chatting with us about the town. We will be sure to visit again because of Sophie.
P. K.
Very nice hotel. Very nice people work there. The lifts need attention. Not going to car park like the should.
P. G.
Stayed here for 2 nights with friends from college, great location,all the staff we dealt with were really helpful and friendly great room and excellent food would not hesitate to recommend.
d. l.
Very nice experience, excellent gym and pool, food was good, reasonably priced, would go again!
B. M.
Had a very pleasant few days in the Westport Plaza. Definitely one of the better hotels in Westport.So clean..food very good also. Nice breakfast. Very pleasant staff.
S. P.
As always the best Hotel around. Everyone so polite, friendly and at all times professional. Food top of the list. Only compliments ++++
C. M.
Nice hotel, but the bed was absolutely awful... my husband weighs more than I do, and so I rolled in on the mattress towards him, which in a huge bed shouldn't really happen.
j. g.
Great service lovely staff excellent food a fabulous hotel and the five of us will be making a return visit soon
G. M.
The cleanliness of this hotel was at a high standard. The comfortability of the rooms was high too. Any reservations I would have is that the friendliness of the staff when communicating over the phone or via email was curt. When ordering room service this was not ideal as there was items ordered that we never recieved. Overall these downfalls did not majorily impact our stay.
j. b.
All I can say is from arrival to checking out a fantastic stay a big shout out to my new friend the ice man he'll know who I'm talking about a gentleman and a scholar he goes above and beyond if I had a hotel I'd rob him
J. W.
Excellent hotel. Modern and high quality. Definitely recommended.
N. v.
With a lovely relaxed atmosphere and everything within reach... lovely staff who couldn't do enough... even helped me get my car restarted (flat battery) thanks Lena... we'll definitely be back... however the customers ... two couples in their early seventies were so rude and demanding it was embarrassing... there is a way to make a complaint without being a complete arse about it... thank you so much to all the staff.
M. S.
Really clean and nice staff second visit and will go again so handy to go down the town.
D. R.
4 night stay here the staff were super.food was excellent and room was perfect !
M. R.
Beautiful hotel..fantastic food,friendly efficient staff. We will definitely be back.
H. O.
Stayed here for a night away this weekend and it was fabulous. The room was gorgeous and the jacuzzi was a big hit with our four year old. I was very impressed with the vegan range in the bar and for breakfast! Food, service and room were top class! Great Christmas atmosphere also. Well done to all staff!
R. G.
Very tasty food, friendly staff
A. K.
We had a beautiful meal here. Staff went out of their way to be helpful.
k. b.
Very comfortable rooms. Staff very helpful. Would definitely recommend.
C. P.
Food, location & service was five star quality. Staff were so friendly. Food in Coveys was fabulous. Nice outdoor space too and the hotel is right in the heart of Westport town. 100% would book again.
M. M.
Lovely place great food and drink with pleasant staff
M. C.
Our experience was all good. Such a warm and welcoming atmosphere during these crazy times. The room was beautiful so much so that we decided to order roomservice and dine in. It was the culmination of amazing week as it was our honeymoon. And what a way to finish in a beautiful hotel with sumptuous food and a warm welcome. A must visit for all. 👍😊
J. M.
Great place to stay as a base in Westport pricey though Menu options are great and the food was lovely 😁
S. T.
Fabulous hotel and they cater to Coeliacs so well. So much choice with the gluten free menu. We will be going back
M. M.
Dined in coveys restaurant. Quality food served in beautiful surroundings by friendly, competent and knowledgeable staff- typified by Erkan! Will definitely be back...
S. O. M.
When entering the hotel. Everything was been sanitised.. Felt very safe reception staff was exceptional and very professional. Upon arrival to the room the interior was beautiful our room was exceptionally clean and spacious. The timing on our in room breakfast was brilliant and also quality of food was next to none. The food in "coveys" was astonishing. Staff was very helpful, polite and well trained. The bar was very nice place also to watch the football. Couldn't recommend this hotel more I have nothing bad too say.
C. M.
Everything was perfect, staff were so helpful and nice, food was excellent and room was amazing. A 10/10 experience. Huge thank you to everyone involved!
W. M.
Great hotel and friendly staff…..especially the restaurant staff…
Great breakfast- Always the best part.
R. G.
Amazing. Best hotel I've ever stayed at
M. R.
Just had a bit of lunch and a cocktail, lovely outdoor seating and service was excellent. Dog friendly too
I. H.
Beautiful hotel with outstanding service and excellent food. Can't fault it.
f. v.
Lovely hotel and friendly staff. great location. and Westport is a beautiful town
M. O. M.
Absolutely amazing food, and top class service 👌
M. M.
A very relaxing experience, welcoming staff and excellent meals served in a lovely restaurant.
D. (.
We were 3 friends on a short holiday. Brilliant! The hotel, the staff, the rooms, the restaurant, the spa, all excellent. Strongly Recommended.
M. S.
We had a very enjoyable weekend staff wonderful would definitely go back
j. b.
Just fabulous 👌 food staff value for money will be back 😀
M.
Stayed September, we felt safe as the hotel has good measures in place to protect everyone from covid . Our room was excellent and the staff pleasant and courteous.During our stay we dined in the Plaza Bar where the menu covers all tastes looked after by front of house James.
We had a beautiful breakfast in the mornings and would have no reason not to return to Westport Plaza .
L. H.
A thoroughly enjoyable stay.Great to get away for a nite and the plaza was everything we could have wanted.Great food,drink and fantastic service from staff who were a joy to deal with.
G. M.
Quiet simply... over priced for what you get. Did not feel we got value for money.
Positives: very friendly staff, lovely restaurant and clean room
Negatives: car parking difficult to get space and very tight spaces.
Asked to change rooms were given 606 it was a room in an attic with very dated furniture.
No jam available at breakfast only marmalade on first morning breakfast.
2 nights B+B - we dined in hotel also.
m. r.
Great spot beds very comfortable definitely would recommend only thing is the food could be a bit better because the chicken wings were dry
M. R.
Hotel staff were wonderful! Nothing was too much bother. Very friendly and helpful. Had dinner in the plaza restaurant and it was superb! Lobby is a lovely place to hang out, meet friends and have a pot of tea. Fiona was very helpful and was very patient with us while taking our photos 👍🏻
G. D.
Excellent stay, lovely rooms and friendly staff!
G. S.
Had a delicious lunch in it staff lovely and bar fabulous.
G. F.
Lovely room and nice Christmas atmosphere
J. O. H.
We had a group of 14 stay the first weekend in october... the staff of both hotel and restaurant couldn't do enough for us and all our different requirements... we will 100% be back and be bringing the kids next time.. thank you for making our weekend so memorable
J. R.
Great place to stay lovely staff and great food . I'll be back again soon.
G. B.
Lovely stay..couldn't fault it...
S. D.
Great food, lovely dining restaurant
T. O.
The staff especially Fiona Gannon on reception are amazing they could not do enough for you. Beautiful food,rooms and atmosphere. Special thanks again to Fiona she made my parents stay so easy and went out of her way to help them both. Would highly recommend this hotel
T. M. K.
Couldn't recommend it highly enough. Excellent location on very edge of town spacious bedrooms excellent restaurant, all the management and staff couldn't do enough for you. Fiona Gannon at reception is brilliant, more than helpful
T. M.
Very nice and quiet. Close to town centre
C. K.
Fantastic experience. Lovely rooms and very warm staff. Great Covid-19 management while maintaining an easy atmosphere is not easily done. Fair play.
T. K.
What can I say only a special Thank you to Both Westport Plaza and Castlecourt hotels. On our annual family gathering for 2020 we choose both hotels. We were so well looked after from the staff in the group bookings department when trying to match our needs, to the reception staff when we were leaving the hotels. It was so easy for us, accommodation, food, entertainment, all superb. And the real 5 Star REVIEW goes to the staff.
Take a bow everyone.
u. e.
Great spot ,great food and cocktails.highly Recommended
c. w.
We had a fantastic stay here recently for our anniversary. We upgraded to a gold package and had afternoon tea and dinner in the bar included. From the minute we arrived, the staff were so friendly and helpful. We had a fantastic room and afternoon tea and dinner were both really enjoyable. The hotel was within walking distance to the town which was huge bonus not to have to use the car. We used the thermal spa the following day, was so peaceful and relaxing. Couldn't fault our stay and we will definitely return. We rarely get time away together and the hotel was the perfect escape for us.
M. M.
Excellent staff. Super tasty food. Extremely clean with very good Covid19 precautions in place. Very good value for money. Felt very safe during my stay.
P. M.
Great food and staff, always a very pleasant experience
M. M.
Lovely warm and welcoming hotel. All the staff made our stay very enjoyable and went above and beyond to make mums birthday a memorable one. Would highly recommend this hotel
M. M. G.
Fantastic food and service fab would go back again 🙏
S. S.
Always love staying in the Westport Plaza it's one of our favourite hotels to just chill out and enjoy what it has to offer. The rooms are lovely and the hotel itself is spotless. The spa is one of the best around. The food is amazing in both the bar and restaurant. One thing I noticed this time around is that the restaurant staff at both breakfast and dinner were not the most pleasant. They look stressed out, rushing around the place and a tad unmannerly. However it seems the same staff are on for breakfast in the restaurant, lunch in the bar and again in the restaurant that evening so I imagine they are just tired by the time it comes to serving dinner at night which is understandable. Maybe switching around shifts would help as I feel dinner is supposed to be relaxing for guests and I feel I didn't relax looking at them all running around the place looking stressed out. Saying that the food is amazing and I would definitely return. It's just something management may need to look in to. Overall a lovely couple of days away as always.
C. S.
First time here on their Golden Years deal. Excellent value for money. Bedrooms excellent. Food very good., no complaints. Friendly atmosphere. Staff very attentive.
Other family members have been coming here almost 10 years!!! Wish we had come sooner!
Blessed with sunshine too.
Will be back😍
F. r.
Top class food and excellent staff..special thank you to Fiona.
P. F.
It was my partner and my first night away since having our new born. The hotel was just amazing, in every way. From the comfort of the beds, the facilities available to the pleasantness of the staff. Thanks for an unforgettable experience.
l. c.
Just finished dinner, excellent. From the moment we walked in the service and attention is exceptional. This personal touch is what makes ( in my opinion) this hotel one of Ireland's best hotels, and definitely my favourite.
D. K.
Beautiful Hotel and rooms, staff are friendly no problem is an issue. The restaurant with its friendly staff and fabulous food and the service is worthy of 5 star establishment. We'll done to everyone, looking forward to going back there again.
J. M.
We have stayed here four times over the last few years and have never been disappointed. Dinner in the Merlot restaurant was excellent as usual, breakfast is cooked to order and much better than a hot buffet. There was good live music in the adjacent Castlecourt Hotel and the pint of Guinness was excellent.
I. B.
The service by staff was excellent. Hotel was lovely and everyone friendly and helpful. Room was clean and bed comfortable. Had a Jacuzzi Bath which was great - a modern flat tv screen and use of Netflix. The only downer was that you had to pay to use the Sauna and other Thermal Suites. First hotel in Ireland that has charged me for using their Sauna. Also you had to go outside to another building to use the swimming pool. Lovely little gardens and courtyards to the rear. Breakfast was good - a good choice. Lunch and Dinner Menu the same so ate outside hotel at night. Found an excellent Restaurant called Old Bridge- a 5 min walk from hotel. Had a Trip Adviser Rating and it def deserved it.
D. S.
The hotel has the best staff very welcoming when you arrive. Parking of the street is excellent. The food is 5 stars. The facilities 5 stars.
P. H.
Very clean hotel, lovely staff, very large bedrooms. Excellent restaurant with wide options on menu. Large pool with steam room and sauna in the leisure center
m. w.
By far the best hotel in Mayo. The food in the Merlot restaurant is 5 star and the service is second to none. The rooms are large clean bright and with all modern amenities, including a Jacuzzi bath. The spa is excellent also. If you need to stay in a hotel in Mayo, this is the one.
C. C.
We took our son with special needs to Westport Plaza for his birthday over last weekend. All the staff were excellent to him the room was exactly what we wanted and also put us near the lifts. We'll be back again thanks so much Caitlin
M. K.
Excellent beds, I love a good nap. Very handy underground car park. Staff are friendly and helpful. Reasonably priced restaurant and drinks. You also have access to a fancy spa (for a price) bit the pool is included.
M. R.
Amazing experience. Clean, friendly staff, great food, all in a lovely little town. In the same forecourt as the Castlecourt Hotel (pictured) which is nice to pop into for a drink if that's your thing!
S. M.
Very comfortable family room. Spacious & very comfortable beds. Big bathroom too & breakfast was delicious. Not sure why there's a supplement to order pancakes at breakfast, but nevertheless it was delicious.
N. O.
Mixed review here. We celebrated our mums 80th birthday with afternoon tea and an afternoon in the Sula spa. The afternoon tea was great, the staff were very helpful and friendly. The sandwiches and cakes were lovely and fresh. Loads of pots of tea and coffee finished off with a chilled glass of prosecco. 5 stars so far. The spa however was totally overbooked and filthy. Our group of 8 were to have facials and massages and use the thermal spa between 3 and 5 pm. We were there at 2.45 for 3pm appointments but by the time the staff had forms filled out, enough room in the changing room, enough dressing gowns and flip-flops sorted it was 3.15. The massagist I had told me quite crossly that as I was late my 55 minute session was only going to be 25 mins and I could choose between a facial or a massage but not both. The massage was very relaxing. The chill out room had water, fruit tea or apples, no orange juice as indicated by the staff. The thermal spa was disgusting. The murky water of the outdoor jacuzzi hid, chipped and broken tiles, some kind of growth between the tiles and the water was tepid. The saltwater spray room wasn't working. The sauna was lovely and hot. The salt foot bath was cleaned by a member of staff using her hand to swipe the salt back into the bowl... End of clean up. Overall the thermal suite needs to be closed down for a thorough deep clean and repair. It is a pity because I had been to this spa about 18 months prior to this and was delighted with it then but I won't go again. Too many clients booked, too dirty and broken, staff too busy and cross. Not a good experience, such a pity as the afternoon tea had been so good.
E. H.
Enjoyed a lovely few days at this hotel. It never fails to provide excellence service especially from Filip who was very helpful when we were checking out. Fabulous food and service. 😁
D. C.
Amazing place and the restaurant Coveys is amazing
J. M. C.
Had a great night's sleep in a very comfortable room. Staff were friendly and professional. Hotel clean and modern. Would highly recommend.
M. M.
We really enjoyed our stay in Westport Plaza hotel. We would especially like to mention Borin that works at hotel reception who made us feel very welcome. We stayed in the Junior Suite which was excellent. Looking forward to staying there again.
T. N.
Excellent.. Stayed here for our 30th Wedding Anniversary.. Welcome Card and wine in our room on arrival.. Staff in the Restaurant were fantastic.. Food Fabulous.. Had a wonderful experience.. Thanks to Staff & Management... Will definitely be back..
d. r.
We had a family room. Great space, double window so there was no road noise. The pool is very nice with friendly staff. My kids didn't want to go home.
S. M.
Very friendly staff and great food. The family room however (room 419) was not in good condition at all. Damaged furniture and door, missing tiles from bathroom and generally a very dated room in need of a new refurbishment. We looked at another family room but this was no better. There are non-family rooms which are in great condition, just a shame this theme doesn't flow into the family rooms.
M. S.
Wonderful hotel with lovely bedroom. Great food.
c. d.
Had a beautiful, airy room with 2 sets of french doors overlooking the courtyard cafe, so was treated to a free concert by the musician who played there! Gorgeous bathroom -- HUGE by European standards, immaculate. TV with netflix movies free. Nice breakfast, terrific service, easy parking and GREAT town to explore!
B. G.
Great food and luxurious surroundings.
C. M.
West port plaza Hotel is fantastic and the food is fantastic as well
p. c.
This place is fab stayed over night and had a spa and dinner after. Highly recommend.staff are lovely very attentive.spa staff were just lovely and place is very well run. Only complaint I had that the house keepers started knocking on our door at 9.30 and did so 4 times after even though we had till 12 to leave, very annoying as the kept opening the door and checking had we left (rude). Otherwise I will stay again
M. H.
Had a great week in Westport, the Plaza was fabulous and the staff were brilliant
A. C.
I have to say The Plaza Hotel in Westport is among the best hotels I've ever stayed in. Apart from it being luxurious with large comfortable beds, jacuzzi baths and marble tiles what really makes it are the staff. They can't do enough for you. The reception, bar, restaurant, cleaning and management staff all appear happy and polite and work very hard to make your stay relaxing and memorable. I highly recommend a stay here.
G. T.
Enjoyed a 2 ngt stay here,room was great,clean and well catered for given covid restrictions.Very poor organisation of breakfast,cooked b'fast served at the table- but had to join in lengthy ques to get a glass of juice or toast!!!...just didnt make sense!!We were left sitting for quite a while before anyone let us know of any 'system' for ordering also...poor enough,but the food was great.
G. O.
Just back from two nights stay and will definitely be back. The staff are so friendly and helpful, the food was amazing and our room was really lovely, big and spacious with a lovely little balcony .
D. O.
Room was super clean... large with a Comfy bed ... a little noisy from the wedding guests but that's not a bad reflection on the hotel... staff super helpful and friendly. .. 5 star breakfast 😁
A. M. N.
Spent a great few days recently at the Plaza, had booked online and found that there was excellent communication from front of house in the lead to our stay, with updates or answering queries regarding our booking.
We booked the Presidential suite room 500(Junior Penthouse) on a 2night B&B + 2D basis, and it didn't disappoint, the room needs seeing to believe, with a seating area separate to the bedroom, and the restroom separate from both, balcony also... regarding facilities there is a PC and printer, two TVs
with Netflix etc, mini bar, coffee machine, Kettle, iron/board, and the little luxuries added like Chocolates, Cookies, Port, Wine, Waters - perfect.
Dinner was great from ordering to finishing both nights took 1 hour, the ideal timeframe for four courses, well done in particular to a member in the dinner service, Adam, an exemplary member of staff, and seemingly alot of others dining around us felt so.
Breakfast was perfect, not a flaw on either occasion.
Spa is very good, ladies working in the Spa are helpful and pleasent, spent a morning in the Thermal suite then the Rasul, certainly recommended for a truly relaxing time...
The room is a little worn, some marks on the sofas, a few tears in the wallpaper, some small holes in the voile for the balcony door however, It would not be so to stop me booking again tomorrow.
A. R.
Staff and hotel were very nice but overall it wasn't value for money. I also have a disability and room was a bit of an after thought as discussed with staff!!
M. C.
Just had the most fabulous stay in the Plaza with all my family. The food in the Merlot dining room and all the staff was just excellent.I will definitely go back
P. R.
A wonderful place to stay, godd staff - really great staff in fact who are personable & very professional, excellent food, accommodation was quality & in the centre of town
E. O.
Amazing food in the restaurant. One of the best meals we've had in years! Great hotel, lovely spa, very relaxing weekend!
J. S.
Nice hotel just 5 mins walk from the main shopping street. Rooms were large. Breakfast was fine. Didn’t eat in the restaurant. Free parking in the basement car park with direct access into the hotel which was great.
U. B.
Our Westport Plaza experience was second to none. Every single member of staff went over the extra mile to be courteous and helpful. The food was excellent and the ambience peaceful and relaxing. My sisters and I loved it! We've been there before and we'll be back.
J. Q.
I was very impressed with the hotel. It was very good. Staff were very friendly and efficient . The food was so good the first night we decided to have dinner again the second night.
E. G.
We spent 5 lovely days in this beautiful hotel. Great room and lovely food. Very pleasant and friendly staff.
O. S.
Really enjoyed our stay from beginning to end. I find the Plaza one of the most relaxed and comfortable hotels to stay in, the Staff are very friendly and efficient the food in Restaurant Merlot is excellent and the Spa /Treatments are to a very high standard keep up the good work 👏👏
C. H.
Faultless.
Amazing service, thank you.
p. c.
Great hotel with fantastic staff that are helpful, professional and genuinely friendly. The rooms are well equipped and comfortable.
Excellent food available in the Merlot restaurant in the evenings too.
P. M.
Had a very pleasant stay very comfortable bed lovely room and complementary netflix a nice touch
Breakfast was great
D. J.
Brilliant staff,had a great meal
L. R.
We checked in on 20/10/18 and checked out on 24/10/18. The service was brilliant and they answered every concern we had. The breakfast was brilliant and the experience passed the test with flying colours! Will come back!
A. B.
This a very welcoming Hotel .Staff are most helpful a pleasant. Decor very nice and carefully chosen. A very pleasant overnight stay. Well done to all
D. B.
Had a very pleasant weekend in the Westport Plaza hotel. The hotel has an ideal location in the town. All the staff were very friendly and attentive and room facilities good too. The food in their Merlot restaurant is very good and they were very kind to me on my birthday!🍷🎂
l. k.
Had my sister's hen in Westport last weekend and used The Plaza hotel for afternoon tea,dinner and as our accommodation.The staff were so friendly,helpful and accommodating!The food was top class!We got great value for money and they didn't charge us of on the day cancellations!The rooms were fab and had speical treats left out for the bride to be! We had a wonderful weekend and we can't thank The Plaza enough!#doingMayoproud
T. R.
Really nice, high quality hotel. I ate here with a large group a couple of nights and the food was very good and reasonably priced. The rooms are spacious and nice and quite.
R. P.
Loved it we had a lovely relaxing time here, the power went for 2 hours and i didnt feel they handled it too well as we had been booked for dinner at 8pm and electricity wasnt back until 9.30 so when we arrived down for a bite to eat once the power came on they told us they were no longer serving but made an exception as we were really hungry and got some bar food. The staff handled it well as you could tell they were clearly stressed. The whole towns power went but would suggest a back up generator for such a big hotel!! Thats why i will give it 4 stars had we not of had to kick up a fuss about the food we would of went hungry.
L. H.
Oh having a fab chilled weekend, the Westport plaza is a fab hotel and have to give a big shout out to Fiona at reception, what service 😘😘. Bar food fab, breakfast fab and waiting to hear into dinner which I know will be fab. Great hotel in walking distance from town.
S. M.
We went for swim, 2 adults and to kids. excellent facilities and whatever you pay for your swim (in our case €20) you can redeem on bar food. So excellent value.
T. G.
Car parking was tight. Everything else was five star.
L.
Couldn't get parked due to a wedding in sister hotel next door. Restaurant dark and gloomy. Staff too busy setting up for a big party so we went out to eat. Room good and very good breakfast.
C.
Lovely homely hotel with nice rooms and friendly, helpful service from all the staff...will be back 🙂
Y. R.
I could not recommend this hotel highly enough, the staff were amazing, they were helpful and beyond helpful. I would recommend this hotel to anyone staying in westport. The food was also amazing and we had a great dinner on the saturday night. I can't wait to go back :)
R. G.
What a fabulous place loved the decor, wine was beautiful and food excellent standard 100%.Only fault my indian was spicy enough
C. U.
The hotel is great, rooms are comfortable and have jet bath. The only thing is breakfast is a bit late for professionals starting at 7:30. All the rest was great.
M. C.
Fabulous room. Food / atmosphere/ service couldn't have been any better. Situated v conveniently for town. Girl at reception set the lovely tone for weekend.
J. D.
Stayed for the first time last October and absolutely loved it - perfect room, perfect food, perfect atmosphere. The staff were genuinely friendly - return visit for this week, can't wait 😀
W. T.
This is my favourite hotel in Westport. Have stayed a few times and never disappointed. Rooms are of a very high standard and great staff
M. F.
Very nice, excellent food friendly service..
Covid restriction..great pint of Guinness
P. T.
Gorgeous hotel, air conditioning available...
Food was amazing and the staff were
very friendly...
Very relaxing and comfortable...
Grow fly and accommadating staff...
Would recommend it to anyone...
K. H.
We had a lovely experience at the Westport Plaza hotel. Not only did we enjoy the surprise upgrade but all the extras staff had left in the room for our arrival. Will return!
L. H.
Thoroughly enjoyed our stay here .. we will definitely return... first time in Westport, expecting a one horse town and sooo pleasantly surprised.. absolutely stunning town, with everything you need In walking distance... so pretty and people are so friendly... 100% recommend
A must see county... esp when it comes to Ireland.
Put Mayo, Westport on your list.... 😉
R. M.
Fantastic hotel, great service and facilities. Here for a work meeting and they looked after us very efficiently.
C. T.
This is a brilliant hotel.. wonderful spa...great friendly staff. Looking forward to the St Valentine's Day gala dinner tonight.
M. M.
Absolutely Fantastic. Delicious Steak. In terms of service nothing was a problem. Would highly recommend it.
E. M.
Stayed with family for Christmas. Lovely staff, lovely food & beautiful hotel. Couldn't recommend it highly enough.
F. L.
Excellent service. Friendly staff. Great mid-week offers if you can take advantage of them. It is a few minutes walk from the town (pubs, restaurants and cafes)
G. R.
Difficult times post Covid19 but the Hotel and its staff doing a fantastic job making things as normal as possible... Rooms very comfortable and food excellent.
t. m.
I am pleased to say we stayed her in July 2109, first class service , we was upgraded to a room on the top floor which overlooked croagh with 2 balcony's, was very impressed with the upgrade, we would definatatly visit again,, but would have to be room 601 again wonderful ,restaurant evening meal included in our package was fabulous, made our short break,
A. D.
excellent room. food service i be back 🌝🌝
M. S.
This place is amazing. The service and staff out of this world. Great food and lovely rooms.
M. E.
Friendly staff. Great pool and lovely food. Rooms spacious
S. S.
Hotel lovely and comfortable very friendly staff food very good would recommend highly
j. c.
Lovely hotel, great staff and superb food
A. G.
Coveys Food is excellent staff are extremely helpful and genuinely friendly. They are also taking Covid seriously with ppe and constant sanitisation of tables etc
B. W.
Top class hotel. Food good and smiling staff. Lovely large bedrooms and I loved the Jacuzzi in the ensuite.
D. B.
Excellent customer service best iv seen in the country, staff are brilliant with kids . Place is spotless
L. P.
Really lovely big room. Lovely breakfast and great STAFF. Nice to see breakfast being served to order.
L. O. H.
Very nice hotel with exceptional service.
Great food and drinks!
B. N.
Beautiful hotel. Great staff. Excellent location right in the town centre.
M. G.
Food fantastic. Service top class. Really enjoyed the experience. Definitely will return.
J. R.
Fantastic hotel in the heart of Westport with extremely friendly staff, very large rooms and bathrooms and great food from both the bar and restaurant. Would highly recommend!
M. C.
Lovely hotel, fantastic staff, very helpful. Amazing breakfast.....will definitely be back
L. C.
Our 1st time to stay here & will definately come again. Spotlessly clean, lovely staff & so happy with our (Silver) room.
f. N.
Lovely hotel, lovely staff & lovely food. Couldn't recommend it highly enough
J. P.
Had a fantastic lunch in the bar/restaurant with generous portions and fantastic service from Dominik our waiter. The Pulled Pork and BBQ ribs were a definite highlight!
S. H.
In the center of town. Great service. Clean rooms. Filling breakfast. The manager is very helpful. Lovely rooms.
A. N. L.
We really enjoyed Covie's Restaurant. Beautiful Christmas atmosphere with wonderful staff.
K. M.
Ideal location. Value for money. Excelent facilities for food and drink and if you want more, just walk the few meters into town for things traditional and modern or even foreign. Its well worth the visit, day or night.
A. K.
Fantastic stay over Christmas.food was outstanding every meal.rooms are high standard.I can't speak highly enough of the staff.they all went out of their way to be of assistance to everyone .
m. o. l.
We went on a very good deal and we're not disappointed the hotel was busy, even though it was february. We climbed skelp mountain and cycled the greenway. That evening went to leisure centre. Fabulous weekend
A. O.
Lovely clean hotel. Just a great pity the noise from the night club ruined any chance of sleep till after 3am.
W. O. M.
Very central location, with underground car park, walking distance to local pubs and shops, leasure center has a swimming pool and dining was good.
D. C.
We love going here for short midweek or weekend breaks.
The staff are great rooms are very comfortable great location to the town whisk is only a 2minute walk
P. F.
A great place to stay, convenient, friendly and helpful staff, service excellent in all areas. Loved it there.
J. C.
Beautiful hotel with lovely staff. Rooms are very comfortable and we were lucky enough to have a bathroom with a jacuzzi bath.
K. J.
Did not stay here,but used swimming pool, sauna,gym,steam room +jacuzzi. €4 keep your receipt & get €4 off meal bill in the hotel restaurant.
D. D.
A great hotel in an amazing location in Westport. Warm atmosphere & very friendly staff. Derek Davidson Tour Guide at Walk West Ireland 🇮🇪.
D. J.
Excellent hotel, lovely rooms, nice restaurant, good parking, overall, excellent stay
l. C.
Fantastic hotel! Like gone from home but even better! Fab food
j. h.
Alwady great food, great service with attentive staff with a relaxing environment.
p. h.
Nice hotel, the food is lovely and staff are friendly, rooms big and clean
P. T.
The hotel is really nice, and modern. But the restaurant is quiet expensive....The staff is very friendly, the bar food is good.
M. A.
wonderful Christmas there last year excellent manager in charge good food surprise treats lovely christmas spirit returning there this year felt more like guests in a country house than customers in a hotel.
P. S.
Private function and the staff were brilliant, helpful, polite and well mannered.
Excellent.
K. C.
Lovely place and delicious food. They do a swim and dine offer so what you spend on swim is taken off lunch bill.
D. M.
Great hotel close to the "heart" of downtown. Friendly staff. Delicious breakfast.
k. p.
Excellent to eat,best chicken wings ever,plazza no 1 for wings anywhere,lasange top class.place itsself needs bit tlc
T. K.
Had a lovely time at the plaza, bedroom was lovely n clean n modern, food was fantastic, staff so helpful, there was even a Jacuzzi n the bathroom.wwill be going there again.
G. M.
We had a lovely room, and breakfast was good. Friendly staff also.
c. d.
Right in the center of the city! Very nice place. Staff great, food good. Room very nice. Clean everywhere
S. V.
Easy parking. Met old friend there for catch up and lunch. Good service and decent enough food.
S. M.
Stayed here recently, highly recommended, staff, food, facilities all excellent.
M. R.
Fabulous hotel, very clean, great location, very efficient and friendly staff, would recommend to others and will stay there again
f. g.
Lovely hotel. Great staff. Very good food.
E. B.
Great friendly service
J. C.
Lovely hotel lots of space. Good food great experience with the spa just b3side it
S. H.
It is a very comfortable hotel its staff are very pleasent and the food is excellent
s. m. g.
Lovely stay, great food very friendly staff
J. B.
Excellent spot lovely break thank you
N. C.
Great service, Dimitri in the Bar is super.
d. r.
Great food, service and Peter our server was fantastic. We are nearly too full to finish the lovely desert!!
P. M. C.
This place is 4 star and deserves it, small niggles ,room rate included breakfast but wife had nothing from the buffet offerings or from the cooked menu except asked for pancakes (extra charge 2.50) and got charged for them despite having nothing else !!!!
D. D.
Food Very good nice decor and very friendly staff
C. M.
Lovely comfortable hotel. Great place for a break walking distance town centre
D. C.
Excellent Hotel. Good service friendly staff definitely will visit again.
D. T.
Very relaxing hotel and staff are very helpful and friendly, would definitely recommend, value for your money
S. R.
Really friendly staff, great food, wide wine selection, super location and very strong cocktails
C. D.
Absolutely brilliant, we will be back again, great staff, all the way, from reception, breakfast, restaurant, bar and housekeeping. Well done Westport Plaza.
E. F.
A very nice hotel, rooms well apportioned, bar and restaurant, nice breakfast, reasonable rates.
T. M.
Food lovely and great location beautiful town staff very friendly.
m. f.
Amazing hotel especially my room ! Definitely come back again very soon
S. L.
Great place for evening meal. Will be back for food.
L. K.
Fantastic hotel- staff are really lovely and the food is brilliant
C. D.
Lovely hotel and staff. Highly recommend it.
J. B.
Very dissappointed since our last visit. Poor service in general
Spa Sula was lovely.
M. G.
Always good food in the plaza bar with friendly attentive staff.
C. M.
Clean, friendly staff, breakfast was a bit small and over cooked
j. d.
Great food great service
H. M.
Lovely hotel, with great service and excellent food.
G.
First class food, service and accommodation, I can highly recommended this hotel.
P. M.
Excellent hotel. Food ,spa and staff all 5 star
F. C.
Friendly helpful staff. Nice pool and good quality food.
D. P. P.
The staff makes this place great. Loved dome of the art on the walls.. real upmarket place
Y. L.
Super venue and food value if you go for Golden Years break. Close to town and good walks close by.
a. r.
Very relaxed caters for all, lovely decor and very professional friendly staff n
J. B.
Comfortable rooms, dinner was good.
P. O.
Lovely hotel, great staff and always a friendly welcome....
B. C.
The best steak around, beautiful meal and very professional service.
m. m.
Good food good service Good care taken re covit
J. T.
Very nice place with very good food and friendly staff...lovely swimming pool
D. B.
Absolutely gorgeous hotel, staff is pleasant and professional, rooms are gorgeous.
K. B.
Absolutely love this place. Keep coming back to stay in their accommodations
M. D.
Good Food. Cleanliness and lovely staff
p. d.
Beautiful hotel, staff friendly and helpful
D.
Great hotel. Handy for town. Plenty of parking. Shares facilities with castlecourt.
M. S.
great stay...staff couldn't do enough for us!!!
S. M.
Fabulous hotel!!
P. C.
James Joyce a young manager wonderful man great place to eat and drink keep up the good work James
B. M.
Loved this hotel. Couldn't ask for more.
A. H.
Gorgeous hotel staff very friendly the spa is a must
P. R.
Great Place staff excellent and professional..Great value as well food is five star
P. W.
Great hotel lovely staff fab rooms find amazing
S. K.
Good food. Friendly efficient staff.
A. C.
We (12) were very well looked after on a busy Sunday evening.
S. K.
Clean, friendly, fast service, comfortable rooms and very centrally located in Westport
M. C.
Great food & superb service.
s. m.
Great hotel and Michael the barman really helpful and knowledgeable.
V. S.
Real nice hotel well placed for all traveling purposes.
P. P.
Great food, nice staff, enjoyed the experience
M. K.
Lovely hotel and restaurant and staff.
M. M.
The food was fantastic, staff friendly
J. W.
What a fabulous hotel ,great food and atmosphere
j. m.
Stylish design, very nice food. Great staff
B. Q.
Excellent hotel and well situated in the middle of town.
E. E.
really nice hotel - but busy..
D. F.
Unreal chicken wings
M. O.
Great hotel and located a short stroll from restaurants / shops
y. g.
Love the hospitality, the spa,the food and it's location
B.
The location, staff and hotel itself are all fantastic.
C. O.
Nice hotel with car parking - short walk to town and shops.
M. O.
Just lovely
T. M.
Great location, super clean and comfy
J. H.
Fantastic 4star hotel the bedrooms are fantastic and the check in was swift and easy.
M. G.
Very good food and service.
S. H.
Very good food and drinks helpful staff
s. w.
really enjoyable good food great hospitality a great experience!!!!!
S.
Amazing service and very nice food
A. M.
Really loved this hotel pity it was a very short break hope to return very soon
V. G.
The staff are wonderful but the outdoor hottub was freezing
F. M. M.
Good food. Friendly staff. Stylish place
T. M.
A very good menu, cosy surroundings and hospitality.
n. d.
Stayed at the plaza in Feb 2016. Great hotel and would highly recommend it.
B. H.
Just amazing hotel to celebrate my birthday
P. O. h.
Beautiful hotel. Room was wonderful
P. B.
Was here for dinner, lovely food and friendly staff.
O. D.
Fantastic staff, great service.
L. M.
A must to vissit.
N. M.
Lovely place to stay while I am Westport
D. R.
Great staff. Even better hotel
F. M.
Great rooms grub staff bars
E. H.
Brilliant hotel to stay right by town centre
B. K.
Great food and wonderful staff 👍🏻
A. C.
Lovely food and comfortable surroundings
D. B.
Great hotel food fantastic
V. D.
Lovely hotel with delicious food
F. T.
Quite comfortable very friendly staff
P. D.
All round great hotel 😁
K. N.
Great staff good rooms
A. K.
Excellent all round staff awesome will be back
C. L.
Clean and friendly staff, good brekkie
G. G.
I'm working in Westport plazza hotel. Good manager
M. O. d.
Very friendly staff. Food very good
R. O.
The Staff are very helpful and I always find Westport to be a very friendly place
Y. F.
Great family holiday, excellent food
B. m.
It was a wonderful place to stay.
G. D.
Friendly staff and excellent accommodation
a. c.
Good
k. c.
Great food and great atmosphere
J. O.
Quick, good service, good standard of food.
D. O. S. W.
Usual great service in a great hotel
R. O.
Lovely rooms, lovely food.
J. C.
Great food nice staff
R. C.
Get the fillet steak in the merlot restaurant. Delicious
M. L.
The hotel and food is 5 star.
P. H.
Wonderful place to stay staff very friendly
B. O.
This hotel is just fabulous
C. T. (. C.
Great place..great food
A. K.
Nice Hotel, great staff.
T. D. D.
Very high standard, extremely efficient friendly staff
B. S.
Fabulous hotel with excellent service
S. M.
Very helpful staff, great coffee
J. W.
Lovely Hotel Excellence staff
H. B.
A great place to stay try for yourself
M. M.
Great country music, and fab food,
P. B.
Great location and good food
A. L.
Nice hotel easy parking
M. M.
Great spot for lunch and meet and greet
E. H.
Very good hotel
N. C.
Wonderful place and such lovely staff.
Y. S.
Loving foods and great staffs
l. B.
Lovely, contemporary hotel central in Westport
K.
A realy nice and pricy hotel!
P. E.
Always a pleasure staying here
M. M.
Rory was a delight to deal with !!!
C. M.
Great bedding and food
b. s.
Ya ok bit pricey for what u get
C. C.
Friendly relaxing with fantastic food
L. V.
Best hotel in Westport. Give it a try.
m. k.
Very nice hotel.
p. g.
Such a relaxed cosy hotel
N. B.
A nice place to grab a meal
G. M.
Great place. I recommend
M. F.
Perfect. .great food
C. M.
Great staff and facilities.
A. C.
'Love everything about this hotel&Westport'5*****
W. C. F. R.
Too drawer, pure luxury
T. H.
great pizza;)
M. D. W.
Wonderful experience as usual
T. W.
Very nice
E. R.
Luxury in a great town.
B. O. D.
Great experience.
M. O.
Superb .
P. F. J.
Great place staff excellent
R. C.
Brilliant relaxing atmosphere
W. M.
Very good
B. M.
Great food
J. M.
Good deal
J. K.
Coveys restaurant fab
l. m.
Great lunch
S. L.
Great / nice staff
j. m.
It was fantastic
J. D.
Very nice experience
a. g.
Good soot as always
K. S.
Great hotel and restaurant
D. P.
Great restaurant!
K. a. C.
Fab spot.
T. O.
Its has every thing
L. Q.
Loved dinner.
P. C.
Comfy quiet room
S. C.
Fantastic burgers
j. b.
Excellent hotel😁
K. K.
Loved!
A. L.
Lovely lamb.
I. G.
Excellent
B. D.
Great value
P. C.
A 1
P. R.
GREAT place to stay
A. L.
Love it
C. V.
Lovely hotels
P.
Great
d. k.
Nice environment.
M. H.
Great
E. K. T.
Nice hotel
M. M.
Great place!
T. M.
Very good
P. A. G.
Excellent
D. M.
Comfiest beds
c. l.
Superb staff
Y. B.
Fantastic stay
S. K.
Worth a visit
P. M.
Wonderful place.