Reviews of Eurocycles Eurobaby. (Bicycle Store) in Dublin (Dublin).
Eurocycles Eurobaby
Finches Industrial Park, 1 Long Mile Rd, Western Business Park, Dublin 12, Ireland
Description
Information of Eurocycles Eurobaby, Bicycle store in Dublin (Dublin)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Eurocycles Eurobaby
Sunday
12–6pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–6pm
Reviews of Eurocycles Eurobaby
L. G.
Bought the berg Pearl scooter for my son thinking it was red, when in fact it is actually pink. To be honest it was my fault and I had also gotten rid of the box and packaging. I honestly thought there is no chance these lads will do anything here but to me surprise they swooped it out for the boy color with no issues and no complaints. Very down to earth team in there and super organized. Can't recommend this place enough, full credit to them I'll definitely be back.
R. T.
The experience in this shop was amazing. We had so much doubts about the stroller we wanted to buy and after weeks of searching we found Eurobaby with truly incredible team of people. Mary was so patient and gave all the knowledge and information possible to help us make a decision.
I would definitely recommend the shop, they also have a big variety of products to choose from and great deals.
E. H.
I have purchased 2 bicycles here, numerous accessories and have had my bicycle repaired here.
Always very pleasant and helpful. A good range of quality products.
A special mention for the ever helpful Keith and their bicycle mechanic (I'm sorry I didn't catch his name) went above an beyond in tracing a weird noise from my older bicycle.
I will definitely be back soon.
O. R.
I am so happy with my electric bike that I got from Eurocycles. Great service from all the team especially Dan from the web store who took his time to go through the product in depth. I will be recommending this company and definitely will be back to shop with them again.
D. O.
I’m a new parent with a baba who cries all day instead of napping. It’s quite distressing to watch and my wife and I have tried all the tricks in the book. I came across an infant lounger at Eurobaby Longmile Rd. when baba was having a particularly bad day. Aside from the excellent product, I’d like to thank the wonderful staff at Eurobaby. The lady I phoned did her utmost to ensure that the item would be delivered to me asap and ahead of normal delivery schedules. The driver was a gentleman and phoned in good time to say that he was en route. I just want to say that I hope management see this review. Even if my baba keeps crying at nap time, it was so heartening to deal with such lovely, helpful people. Thanks!!
N. G.
Ian and the team at Long Mile went above and beyond with a tricky tyre fit, I highly recommend their excellent and friendly service.
D. V.
Hi Ciat, I don't often do reviews but in this case I have to acknowledge the superior Customer service I received from Ciat in Eurocycles He has been so helpful & patient & a pleasure to deal with. Any business would be lucky to have an employee represent then in such manner. Well done all round, exceptional! & I will be back.
.
Regards Damian Veldon
J. S.
A very good experience with the support service.
We bought a Cosatto wheelchair, unfortunately one of the rear wheel broke after a year. We were confident to obtain a replacement from Cosatto support (4 years warranty) but quickly realized that they ignore their client...
Asking for some help from Eurocycles Eurobaby, they quickly reassure us that they will replace the wheel and they gave a lot of effort to make it happen. It took some time thanks to Cosatto :( but they kept me in touch the whole time
Thanks again for your help!
R. C.
Went in to buy a buggy and car seat. Dealt with Val. She seemed to know absolutely everything about everything in the shop. Great to deal with. Will definitely return
J. Q.
Very friendly staff both on the phone and in person. Very helpful. Ordered a bicycle through the webstore and was cycling about 3 days later!
B. L.
Very good customer service , Olivia was very helpful and sorted out my replacement baby monitor without hesitation, which arrived today and I’m delighted with! Thanks again 😊
A. T.
Incredible customer service from Maureen today, she genuinely went above and beyond to help me out with our little car seat escape artist. She came out and made sure all was OK with our car seat, head rest and secured the houdini strap for me. She was so lovely and kind to my little girl and honestly such a really very helpful lady.
m. g.
I received the best customer service I’ve probably ever experienced in Eurocycles Eurobaby today.Keith the sales assistant went above and beyond to make our shopping experience totally satisfactory. I would highly recommend this store for your cycling needs.Great prices, priceless service.
M. C.
Bought an e bike through the Cycle to Work Scheme. Dealt with Robert who made the whole process so easy. Purchase was done remotely and he was so efficient from the processing of the documents, to advice on the type of bike through to delivery and a follow up call to see that all was ok. Would highly recommend.
m. b.
Went in for a puncture repair in the store on the long mile road, i was attended to by a staff member by the name of Robert. He was an absolute gentleman, very nice man and was very easy to communicate with. The repair was cheap, quick and done at a very high standard. It was a good first experience with the shop and will 100% go there in future.
J. M.
Just got a ebike service from eurocycles. Great job. The mechanic Evan is a wizard!!!
L. F.
while i do not have issue with the store or the online staff as they were all lovly. however i do have issue with the Raleigh E stow away. I Paid E1680.
To be fair i paid extra for the puncture resistant tyres and they are great, however the bike itself i would not recommend for the price and i am lost as to why i paid such a high price. i was originally looking for an Electric bike to get me through the winter months as i cycle from Dublin 11 to Dublin 8. i also wanted an easily foldable bike for handiness and a good battery.
I have the bike a month now and it is way way way too heavy so i only fold it when i am getting a lift home as it will not fit into the boot of the car without being folded. The magnet which is designed to join 2 sections together when folded is not worth the paper it was signed off on, The bike disconnects almost immediately this then leads to scratches being left behind from the bike unfolding while being lifted into the boot. The magnet is also very loose and rattles when cycling. The handle bars are not sturdy either and when doing a hand signal to turn the handle bars wobble. I was also advised not to charge the battery until it is on one bar. This was put to the test only to find i was left stranded as the bike stalled on 2 bars i then had to ring my husband to pick me up as again the bike is way to heavy to cycle without the battery. since this i have to charge the battery on two bars as not to risk being stranded. i will not be recommending this bike and would love my money back.
Lisa F
A. H.
Amazing customer service and after care on my bike. They made the bike2work scheme effortless and answered any questions I had. Very big thanks to Ciat and Daniel!
B. P.
Headed in there today with a mechanical (rear jockey wheel, derailleur) mechanic fixed it right away great staff in eurocycles very helpful and good advice. I will be back to get more work done on my bike.
K. D.
Very happy with my visit to Eurobaby to buy my buggy/travel system/other bits. Thanks especially to Maureen who was so helpful and knowledgeable and really put me at ease with the sheer volume of baby stuff I needed! Would highly recommend a visit.
J. O.
Bought some cycling gear online from Eurocycles last week and it was a brilliant experience - great price and arrived within 3 days of placing the order - well done Eurocycles
C. K.
Thanks to Daniel and the team at Eurocycles for their great service during these difficult times. Special thanks to Liam who delivered a Raleigh Pop to my very excited 5 year old today, took time for a chat and made adjustments so that he could ride it immediately.
C.
Highly Recommend Eimear, she was more than helpful she went above and beyond for me today while ordering our babies Cot and Mattress. If you have any queries or concerns look for Eimear she wont let you go wrong. 😀
D. M.
The service I received from the staff in this store was excellent ,
I was exchanging an unused item that I'd bought 2 months before (no problems)
I rang to check if the exchange was possible before making the journey & got through to the wrong department and was asked to leave my name and number, A lady's from the nursery section rang me back within the hour .
I explained that I'd also broke the disk on the Icandy strap and she told me to bring it in with me.
When I walked into the store today holding a buggy seat and a footmuff box a staff member walked down the stairs & approached me asking , was I the lady on the phone (2days prior). She explained that another member of there team had my item put aside and she took the seat off me to replace the broken catch free of charge
Returned phone call within an hour from Maureen
No hassle exchange after a lengthy time
Excellent communication between staff members regarding there customers
It's a long time since I received that level of service in a store , if ever
Thank you
R. W.
Excellent service and really helpful staff in EuroBaby, particularly Eimear. Got all the essentials and will definitely be back.
D. D.
Myself and my wife bought a cot for our daughter and the service we got was just brilliant. The lady that looked after us was called Maureen . From start to finish the experience was ten out of ten . Helped me load the box in the car and even adjusted the straps on the baby seat even though we didn't buy it there
P. M. l.
Amazing service. We bought everything from Pram to cot to safety equipment. Sales assistant so well informed spent over an hour with us recommending what we needed and honestly telling us that we didn't need to buy some products we planned on purchasing which we appreciated. Discount given due to size of order and no problem holding everything until we need it. Great shop great variety and excellent honest staff.
S. S.
Eimear was such a great help and all the staff were really approachable and helpful. Delighted with the service today thanks :)
D. O.
Staff were super friendly when we were looking for a travel buggy, the only problem they had nothing we wanted in stock (despite their website saying otherwise) and if we hadn't found it elsewhere we would have had to drive 40 minutes further out of our way to get it. 5 stars for the staff in the baby department, 3 stars for available stock.
R. O.
Bought a buggy in here and I really can't say enough good things about the place. Staff were super helpful, especially Maureen who could't do enough for you. Would definitely go back again
M. K.
Great selection of buggies and baby stock. Staff are exceptionally friendly and helpful. Good discounts if buying a few items
S. B.
Had a wonderful experience in the shop. We dealt with Maria who was fantastic in every single way possible. Would highly recommend Maria and the rest of the team there
A. C.
Ordered online really easy site to use.
Order came within 2 days of ordering. Great service!!
Thank you!
D. A. M.
I visited the store in Swords recently
The staff were excellent and the knowledge they had regarding the Euro Baby copious products was very impressive. I experienced a misunderstsnding regarding a product, however the company manager Aidan Joyce swiftly sorted the situation out. I would like to thank Mr Joyce and all the staff including 'the lads', downstairs in Euro Cycles for their friendly and efficient service.
A. M.
They have great stock but not exactly cheap and service is typically messy (e.g on two separate occasions I was told order was in and it wasn't, only part was, a pain as not the most convenient location). Staff are good just messy set up i think.
D.
I had problems with these guys but as soon as I contacted the manager everything was sorted and put right. He truly went above and beyond the call of duty. A complete gentleman so thank you again Ciat!
B. M.
Very helpful when we both our first pram. Told us to go out to the shops and get their 20% off voucher before buying anything. Also help install the car seat.
I. P.
A great shop for all your Bike&Pushchair needs. Nice and knowledgeable shop assistants
A. A. P.
Great store. Great choice and prices.
M. D.
Nice place with good discounts. Kind of :)
L. W.
Excellent service. We bought our joolz travel system here. There was minor damage on the chassis and they dealt with it immediately and with no fuss. We received replacement the following day.
P. P.
Good choice of baby stuff for good prices
M. D.
I bought lovely buggy there
J. J. Y.
They have a big selection of bikes on display and it seems to be well run.
S. T.
Great baby shop which also has a section for bicycles
D. M.
Nice place very knowledgeable staff
D. N.
Great selection and a swift efficient process
R. G.
Friendly staff , great service & price
Would highly recommend
M. C.
We went euro baby on the long mile road today we need a Pacific buggy an we needed it today . We where there early an they hadn't got the pram we wanted in stock . We went to another shop an were sold a pram that didn't suit the needs of the child had to return it and ended up back at euro baby at 5.50 10 mins before they close . To say the girls went above an beyond is an understatement they where amazing They took the display model down for us an we got the pram we wanted an we have a happy child and happy mammy :) Thanks so much to shauna and the other two ladies i didn't get there names. We are very grateful xx
N. R.
I went to Euro cycles on Saturday and I just wanted to say that the staff were amazing especially Robert who exchanged my bike seat for me. All the staff are brilliant well done. I will definitely be buying from them again.
F. P.
Staff very friendly and helpful
P. f.
Friendly helpful staff.
L. H.
Good
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